You can make an amendment when there has been a change in your life, changes such as those indicated under Life Events section. An amendement can only be made in writing by the policy owner.
| Correcting details on the Insured, Payor, Owner and covered person |
• You can change your name, surname, date of birth, gender, Identity no, address, beneficiary, relationship, title, occupation |
• Amendment form |
| Add a person to be covered as a beneficiary or covered under Funeral Benefits, Family Commuter and Hospital cash. |
• Provide correct names, surname, relationship, date of birth, identity for covered person. |
• Amendment form |
| Change in Basic Cover |
• Increase or Decrease on Basic cover, Accidental death, Capital disability and Dread disease cover.
• Cover amounts for Accidental death and Capital Disability should not exceed Basic cover.
• Conversion of Life covers to Pure Endowment. |
• Amendment form
• Declaration of health status form
• Pay slip / bank statement |
| Change in cover (units/level) made on the Extended Family Funeral Benefit and Losika Benefit |
• The number of units should be consistent on all dependents covered under the benefits. |
• Amendment form
• Pay slip / bank statement |
| Change in mode of payment |
• Chenge from Employer to Bank Mode
• Change from Bank to Employer Mode
• Change from Employer to another Employer pay mode
• Change from Bank to another Bank pay mode |
• Amendment form
• Bank stop order form
• Direct Debit order form
• Government stop order
• Employee stop order (original form).
• (Omang) for changing from any pay mode to Government stop order. |
| Change in Premium |
Increase / Decrease
• Including additional benefits
• Increase / decrease of cover
• Increase / decrease on investment
• Addition decrease of covered person in Extended Family Funeral Benefit
• Increasing / decrease of units/levels in Extended Family Funeral benefit, Losika and Matshediso Benefits |
• Amendment form
• Pay slip / bank statement
• Employee stop (original form). |
| Change of updates |
• Updates are accepted for payments through Government stop order and Direct Debit only. |
• Amendment form |
| Deletion of covered person |
Covered persons can be deleted when:
• they reach the maximum age for the benefit
• when there is a divorce
• When the policy owner decides to terminate.
N.B Once a benefit has been deleted it cannot be added for the second time. |
• Amendment form |
| Reinstatement |
• Applies to policies which are inactive as a result of non-payment of premiums.
• Inactive status should be within the 11 month period
• Arrears have to be fully paid. |
• Amendment form
• Declaration of health status form ( applies to Life cover policy )
• Or Pure endowment with a Waiver |
